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iX
Banking · Voice
Transaction
Switch to chat experience
1
Trigger Call
Start the voice session
2
Live Transcript
Follow the conversation
3
CX Agent
Warm transfer to a human
Trigger Call
Banking · call launcher
✦ Voice · Live
Live Transcript
Banking · live transcript
✦ Voice · Live
CX Agent
Banking · CX agent desktop
✦ Voice · Live
Call triggered — show transcript →